100 % Money back guarantee
As part of our continuing commitment to improving our customers health and well-being, we offer this simple promise - if for any reason you are not completely satisfied with our products, prices or service we will give you, your money back – GUARANTEED
To return an item
To return an item, please wrap the package securely and send the package to the address below. In the case of a faulty product, please provide a full description of the fault and return the defective item in its original box with all accompanying parts and literature. Then send the package to the address set out below
Intermail Plc
Horizon West
Canal View Road
Newbury
Berkshire
RG14 5XF
Please note that all items must be returned within 10 days from the day after delivery.
We will then issue a full refund on the price paid for the item within 30 days of cancellation. You will be liable for any of the shipping and postage costs if the item is returned or exchanged unless it was received damaged. For your protection we recommend that you use a recorded delivery service.
This returns policy does not affect your statutory rights.